SMS Privacy Policy

Effective Date: July  2, 2024

Note: This Policy is for SMS Transactional Messages Only - This does not supersede Magical Moments' Privacy Policy available here.

At Magical Moments, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS messaging service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our messages. You can opt in to receive these SMS messages by clicking on "agree" when submitting your reservation form.

USE OF PHONE NUMBERS FOR SMS 

Your phone numbers are primarily used to provide you with personalized services and updates. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.  We use Textmagic to send all SMS communications to users who have opted in. Please view Textmagic's privacy policy here https://www.klaviyo.com/legal/privacy/privacy-notice with information on how they use user information.

OPTING OUT OF MESSAGES

If at any time you wish to stop receiving SMS from us, you can opt out by

-Texting UNSUBSCRIBE to opt-out

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

PRIVACY OF PHONE NUMBERS

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party. 

ACCESS TO PROMOTIONS AND DISCOUNTS

You do not need to sign up for SMS Messages to receive information about upcoming events.  Upcoming events can be found here: https://magicalmomentscometrue.com/character-events.  

CHANGES TO THIS POLICY

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site. 

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (970) 939-4612.